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| Home--FAQ |
Payment:
1. What kind of payment do we accept?
Paypal
For the small order we prefer to accept Paypal payment. Payment with confirmed mailing address and optional verified buyer status will help your order to process faster.
Click to learn how to use paypal payment.
Western Union
For bulk order, we prefer to accept western union.
Click to learn how to use Western Union payment.
2. What information should I include with my payment?
You must include your character's name and one of the delivery towns where we will meet for delivery. We will not be able to deliver anything without your character's name.
Delivery:
About Gold delivery
For the first time order, please contact our live help and reply a confirmation email via your paypal mail box after placed the order, or the delivery will be delayed.
We will deliver gold within 24 hours after payment, and you will get refund after 48 hours if we lack of golds that you ordered.
Choose the exact server before you place an order.
GameVive DOES NOT ACCEPT paypal with unverified status and unconfirmed address. For bulk orders more than $100, you had better to pay by Western Union, or we must verify paypal legitimacy by a request for copies of bill, driving license or ID card.
If your payment information does not meet our requirement of payment security, we will contact you through your paypal mail box, please check your mail box frequently or contact our live help directly.
About Power Leveling service
Log in. If you are not our member, please register first.
Fill in the form with your level, desired level. Estimate the price and time, then click ˇ°check outˇ±.
Complete your payment.
Contact our 24/7 live help to provide the information of your characters.
About Account order
We will check your personal and paypal information after payment.
We will send information of your account to your paypal email box if order and payment passed verification.
Reply the confirmation to us via your paypal email box.
Please change the password and the email and then reply us a confirmation mail if everything goes fine.
About CD Key delivery
We will check your personal and paypal information after payment.
We will send an email attached the screenshot of the CD Key to your paypal email box if order and payment passed verification.
Reply the confirmation to us via your paypal email box.
Safety
1. Is it safe for me to pay online?
It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for GameVive. So GameVive cannot get any information about your credit card or your password
2. Is your leveling account safe?
The safety of your account is the chief concern for us. We will not use any cheat and exploit during the leveling. During the leveling, we will not let your account make following activities, such as Player-Kill, Steal, Verbal violence or any other unethical in-game activities.
3. Confidentiality
We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will not talk to anyone in the game without your request. |
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